Return & Exchange Policy

Return Policy

  1. Richer Royal does offer up to a 30-day return policy on limited products sold through our official portal.
  2. The return of the product will be free of charge, if the wrong product or size has been delivered compared to the ordered one. 
  3. Please refer the Terms & Conditions page &  "Return and Exchange Policy" section of the product description to know more about return policy.
  4. Product must be in original (new) condition with all its accessories (eg tag, original box) in order to apply for return under applicable policy.
  5. In case of receiving a damaged or defective product, you must inform us with product images within 24 hours from the time of delivery to apply for a return.

Exchange Policy

  1. Richer Royal does offer up to a 30-day exchange policy on limited products sold through our official portal. 
  2. Exchange of the product will be free of charge, if the wrong size has been delivered as compared to the ordered one. 
  3. Please refer the Terms & Conditions page &  "Return & Exchange Policy" section of the product description to know more about exchange policy.
  4. Product must be in original (new) condition with all its accessories (eg tag, original box) in order to apply for exchange under applicable policy.
  5. In case of receiving a damaged or defective product, you must inform us with product images within 24 hours from the time of delivery to apply for an exchange.

How to apply!

  1. To apply for return or exchange, mail or WhatsApp us with the order ID, image of the delivered product and the reason for applying for return and exchange.
  2. Once the return/exchange request is approved, we will arrange a pick-up from the delivery address. In the meantime, keep the product in its original condition with all accessories until pickup.
  3. Please return the products in their original condition including the accessories, tag, and packaging.