Return & Exchange Policy
Return Policy
- Richer Royal does offer up to a 30-day return policy on limited products sold through our official portal.
- The return of the product will be free of charge, if the wrong product or size has been delivered compared to the ordered one.
- Please refer the Terms & Conditions page & "Return and Exchange Policy" section of the product description to know more about return policy.
- Product must be in original (new) condition with all its accessories (eg tag, original box) in order to apply for return under applicable policy.
- In case of receiving a damaged or defective product, you must inform us with product images within 24 hours from the time of delivery to apply for a return.
Exchange Policy
- Richer Royal does offer up to a 30-day exchange policy on limited products sold through our official portal.
- Exchange of the product will be free of charge, if the wrong size has been delivered as compared to the ordered one.
- Please refer the Terms & Conditions page & "Return & Exchange Policy" section of the product description to know more about exchange policy.
- Product must be in original (new) condition with all its accessories (eg tag, original box) in order to apply for exchange under applicable policy.
- In case of receiving a damaged or defective product, you must inform us with product images within 24 hours from the time of delivery to apply for an exchange.
How to apply!
- To apply for return or exchange, mail or WhatsApp us with the order ID, image of the delivered product and the reason for applying for return and exchange.
- Once the return/exchange request is approved, we will arrange a pick-up from the delivery address. In the meantime, keep the product in its original condition with all accessories until pickup.
- Please return the products in their original condition including the accessories, tag, and packaging.